Rugtist LLC (“we,” “us,” or “our”) operates [yourwebsite.com] and is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our handmade rugs. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us when you create an account, place an order, subscribe to our newsletter, contact us, or interact with our website. This information may include your name, email address, billing and shipping addresses, phone number, payment information, and any other details you choose to provide.
We also automatically collect certain information about your device and how you interact with our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other browsing behavior. We use cookies, web beacons, and similar tracking technologies to collect this information and improve your browsing experience.
When you make a purchase, we collect payment and transaction information necessary to process your order. Payment details are processed securely through our payment processors and we do not store complete credit card information on our servers.
How We Use Your Information
We use the information we collect to process and fulfill your orders, including arranging shipping and handling returns or exchanges. We communicate with you about your orders, respond to your inquiries, and provide customer support. Your information helps us personalize your shopping experience and send you relevant product recommendations.
With your consent, we may send you marketing communications about new products, special offers, and updates about our handmade rug collections. You can opt out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.
We use your information to improve our website, understand how customers use our services, prevent fraud and enhance security, and comply with legal obligations. We may also use aggregated or anonymized data for research, analytics, and business development purposes.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in the following circumstances:
We share necessary information with service providers who assist us in operating our website and conducting our business, including payment processors, shipping carriers, email service providers, and website hosting services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal claims.
In the event of a business transfer such as a merger, acquisition, or sale of assets, your information may be transferred to the new owner, and we will notify you of any such change.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.
You can control cookie settings through your browser preferences, though disabling cookies may limit certain features of our website. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a set period. We also use analytics services like Google Analytics to understand how visitors use our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption for data transmission, secure servers, regular security assessments, and restricted access to personal information by our employees and contractors.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information. We encourage you to use strong passwords and keep your account credentials confidential.
Your Rights and Choices
You have several rights regarding your personal information. You can access and update your account information at any time by logging into your account on our website. You may request a copy of the personal information we hold about you or ask us to delete your information, subject to certain legal exceptions.
You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly. You can also manage cookie preferences through your browser settings. If you have concerns about how we handle your information, you have the right to lodge a complaint with your local data protection authority.
International Data Transfers
If you are accessing our website from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] where our servers are located and our service providers operate. By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Children’s Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rugtist LLC Email: info@rugtist.com
Phone: +90 505 054 8890 Address: Zafer, 118. Sk. No:3, 34513 Esenyurt/İstanbul, Türkiye
We will respond to your inquiry as promptly as possible and work to address any concerns you may have about your privacy.